(888) 642-6460 ac@heavydutykits.com Trusted by Diesel Mechanics 4.9 Google reviews

Privacy Policy

    Home / Privacy Policy

Privacy Policy

HD Kits is committed to protecting your privacy. Our website address is: https://heavydutyn1.wpenginepowered.com. This policy outlines how we collect, use, and safeguard your data when you browse our marketplace.

  • Comments: When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to assist in spam detection. An anonymized string (hash) from your email may be shared with the Gravatar service to see if you are a user.

  • Media: If you upload images to the site, please ensure they do not contain embedded location data (EXIF GPS). Visitors can potentially download and extract this data from images on the site.

  • Account Information: For registered users, we store the personal information provided in your user profile. You can see, edit, or delete this information at any time (usernames cannot be changed).

We use cookies to improve functionality and analyze our traffic.

  • Essential Cookies: Required for core site security and accessibility.

  • Functional Cookies: We use cookies to determine if your browser accepts them, to save your login information (lasts 2 days, or 2 weeks if you select “Remember Me”), and to save your screen display choices (lasts 1 year).

  • Analytics & Third Parties: We use third-party services (such as Google Analytics or call-tracking) to measure performance. These partners may collect interaction data and IP addresses in accordance with their own policies.

  • Managing Preferences: You can disable cookies through your browser settings, though this may limit certain site features.

  • Retention: Comments and their metadata are retained indefinitely to allow for automatic approval of follow-up comments.

  • Sharing: We do not sell your personal information. Data is only shared with essential third-party service providers (like shipping carriers or payment processors) to fulfill your orders. Visitor comments may be checked through an automated spam detection service.

If you have an account or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase any personal data, excluding data we are legally or for security purposes obligated to keep.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised effective date.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Frequently Asked Questions

We do not sell your personal data. We only share information with essential service providers required to fulfill your orders, such as shipping carriers (to deliver your engine parts) and payment processors. Additionally, visitor comments may be checked through an automated spam detection service.

Yes, we may receive data from analytics providers and call-tracking services to help us improve our website performance and marketing effectiveness.

Account Profiles: We store the personal information you provide in your user profile for as long as your account is active.

Comments: Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.

We use industry-standard security protocols to safeguard your information. We have established internal data breach procedures to identify, report, and manage any potential threats to our system immediately.

Absolutely. If you have an account, you can see, edit, or delete your personal information at any time (except for your username). You can also request an exported file of your data or ask us to erase it entirely, except for data we are legally obligated to keep for administrative or security purposes.

We do not use your data for automated profiling or decision-making that would impact your account or legal status. Our automated tools are limited to site security and improving your browsing experience.

Absolutely. Our parts specialists are available Monday through Friday, 9:00 AM to 5:00 PM EST to take your order over the phone. Call us at +1 (888) 642-6460.

Fill out our Warranty Claim Form on our website or contact our warranty department at support@heavydutyn1.wpenginepowered.com. Have your invoice number and a description of the issue ready.

Still have questions about your data?

Our team is committed to transparency. If you have specific concerns regarding your privacy, data security, or your legal rights as a customer of HD Kits, please use the contact methods below.